Shipping policy

Free US shipping on every order

Every order ships free within the United States. We currently ship to US addresses only.

Processing time

Orders are prepared within 1 to 3 business days. You will get an email with tracking as soon as your order ships.

Delivery times

  • Items marked as shipping from our US warehouse: usually 3 to 7 business days.
  • Items shipping from our international warehouse: usually 8 to 18 business days, and longer during peak holiday weeks.

Each product page shows which warehouse an item ships from. Orders with items from both warehouses may arrive in separate packages.

Holiday delivery

For the best chance of delivery before December 25, order US-warehouse items by December 12 and international-warehouse items by December 1. We cannot guarantee holiday delivery dates because carriers are very busy in December.

Lost or delayed packages

If your tracking has not updated for 10 days, or your order has not arrived within 30 days, email us with your order number and we will send a replacement or a refund.