Shipping
Processing: orders are prepared within 1 to 3 business days.
Delivery to the US:
- Items shipped from a US warehouse: about 3 to 7 business days.
- Items shipped from an international warehouse: about 10 to 20 business days.
Each product page shows which applies and an estimated delivery window. You get a tracking link by email as soon as your order ships.
Holiday orders: for the best chance of arriving by December 25, order US-warehouse items by December 12. We will not promise holiday delivery on items that cannot make it in time.
Returns
- Changed your mind? Return unused items in original packaging within 30 days of delivery. Return shipping is paid by the customer.
- For hygiene reasons, earrings can only be returned if they arrive damaged or defective.
- Damaged, defective or wrong item? Email us a photo within 7 days of delivery and we will send a free replacement or a full refund. No need to send it back.
To start a return, email us with your order number and we will reply with instructions. Refunds go back to your original payment method within 5 business days of approval.